Head of Delivery
We are seeking a passionate delivery leader to join our growing team. You are someone who understands how to manage unique and innovative projects and establish new processes to ensure our teams are running effectively. With a team in both the U.S. and Finland, you are someone who understands how to work across disciplines and cultural boundaries. You will be an important part of our team for delivering product and service solutions to our clients.
This position is ideally filled in NYC where we have a desk at the ready for the right candidate. We are a close-knit team of avid explorers that provides you a unique opportunity to collaborate and develop new skills in many different areas.
Primary of this function include:
Develop, define, and document production, planning and resource processes to allow for teams to run nimbly and efficiently
Liaison between client and design and engineering teams
Responsible for successfully managing expectations and ultimately delivering on project goals throughout client engagements
Lead and train a team of project managers in Finland
Plan and author budgets, scopes, and timelines for various innovation projects from workshops to prototypes to application development
Ensure every scope represents the most efficient and innovative version of what it takes to deliver effectively
Expert at managing client expectations, with the ability to identify and articulate alternative solutions and/or change orders when changes arise
Ensure timelines are developed collaboratively and proactively managed